Episode 31: Having a Workplace Conflict? Bake a Cake! Tips from David Dye

Tune in to the latest episode of Laughing Matters, featuring David Dye, President of Let’s Grow Leaders and co-author of “Powerful Phrases for Dealing with Workplace Conflict.” David shares tips on what to do when faced with a workplace conflict, including results from the study he conducted for his book. Among his insights:

• The difference between productive and destructive conflict and the role of humor
• How to navigate hot-button issues when others see the world differently than you do
• Which countries in the study experienced the most workplace conflict (spoiler: US is high on the list but did not finish #1, believe it or not)